Last updated: 2026-04-13
Karin’s Treasures respects your privacy and is committed to protecting your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA).
We only collect the information we truly need to process your orders and provide friendly, reliable service.
Information We Collect
- Name
- Email address
- Phone number
- Delivery address
- Order and purchase details
- Communication history with us
How We Use Your Information
We use your information to:
- process and confirm orders
- pack and deliver parcels
- send tracking or delivery updates
- communicate about your order
- provide customer support
- improve our website and services
- send occasional service or promotional updates (you may opt out at any time)
We only use your information for legitimate business purposes related to Karin’s Treasures.
Payments
All payments are securely processed through trusted South African providers:
- Yoco
- PayFast
- Direct EFT (bank transfer)
We never store or have access to your card details.
Sharing Information
Information is shared only with trusted service providers when necessary to complete your order, including:
- payment processors (Yoco and PayFast)
- courier and delivery companies
- essential service providers who help us operate our shop
These partners may only use your information to perform the requested service.
We never sell or trade your information.
Cookies
Our website may use cookies to improve your browsing and shopping experience, remember preferences, and help us understand how visitors use the site.
You can disable cookies in your browser settings if you prefer.
Data Retention
We keep personal information only as long as necessary to:
- complete your orders
- provide customer support
- meet legal, tax, or accounting requirements
After this period, information is securely deleted or anonymised.
Your Rights (POPIA)
You have the right to:
- request access to your personal information
- correct or update your details
- request deletion of your information
- object to or restrict certain processing
- withdraw consent for marketing communications
To exercise any of these rights, simply contact us.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
WhatsApp: 076 063 2974
Email: orders@karinstreasures.co.za
Facebook: https://www.facebook.com/karinstreasures
You’ll be speaking directly with Karin. We’re always happy to help.